Welcome to Student IT
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Live Online Support Trial in 2010
Student IT Services are trialling a system that allows us to support you online using instant chat and with your permission, remote viewing of your computer screen.
If you need assistance or have a query please click on Online Support in the left hand menu to try it out.
Click on this notice for more information.
Last updated: 01 Mar 2010 2:49pm
Help with wireless setup for your laptops
We're coming to your halls to help you set up wireless!
Click to see the schedule, and find out when we'll be at your hall.
Last updated: 17 Feb 2010 3:37pm
Get your laptop on Wireless
We are visiting residential Colleges to help you get your laptop working on wireless plus help with Sophos Antivirus (free to all students) and printing.
Last updated: 24 Feb 2010 12:08pm
USB Memory Stick Loading Issues
Since the start of Semester One 2009 we have had continued issues with some students personal USB Memory Sticks requesting an administrator log in on the computer.
We are working to resolve this issue - but if you do come across it in the meantime we have 3 work arounds which could get you access to your device if it won't load properly. Please click through for more details:
Last updated: 30 Nov 2009 9:41am
Your feedback to us
What you wrote to us on pink feedback forms or from our webpages and our replies.
Last updated: 24 Jun 2009 10:56am
Computer training Courses for Students
ITS Training provide a number of excellence courses aimed at students.Last updated: 20 Feb 2009 1:23pm
Office 2007 help
This year the student computers will be running Office 2007. Here is some help for those of us who know Office 2003 but are new to Office 2007.
Last updated: 26 Jan 2009 1:39pm
We will NEVER ask for your password
Due to a spate of spam coming onto campus requesting usernames and passwords - we want to remind students that we will NEVER ask for your username and password.
If you ever receive an email requesting such details, please delete the message. If anyone ever asks for it over the phone or in person, report them to the nearest staff or call security on 5000.
Last updated: 12 Aug 2008 11:36am
About Us...
These pages are devoted to providing you with the IT knowledge you need to get the most out of your time at the University of Otago.
- Personal Computing has information on software and services for your own computers and laptops.
- University Computing has details about the services available to you in the general access computer areas on campus.
- The Handbook and Maps section contains maps to computer areas and wireless access and an online copy of the Semester 2 2008 Student Computing Handbook, There are free copies availible in the Central Library and in all main computer areas.
- Online Resources has information on the web-based resources available to you both at the university and at home. Direct links are available in our header (top of the page).
- TipSheets are a collection of commonly asked questions (and answers) for popular software packages like Word, Excel, and PowerPoint. Free to download/print.
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Need to show someone a particularly difficult problem or have a question? See a Tutor-Supervisor in the Central Library. There's always one there whenever the library is open! Got something to say? Contact us! |
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